Refund policy

Our 30-day promise

We want BrainBoost+™ to be an easy yes. If it is not right for your family, you have 30 days from delivery to ask for your money back.

Email us at {{ email }} within 30 days of the date your order was delivered and we will refund that order in full. You do not need to send the bottle back — opened or unopened, keep it.

Refunds are issued to the original payment method. We submit the refund as soon as we approve your request; your bank or card issuer usually takes a further 5–10 business days to show it on your statement.

What the promise covers

• The amount you paid for the product, plus any shipping you paid on that order.
• One claim per household. It is there so you can try BrainBoost+™ without risk, not as a recurring discount.

What it does not cover

• Requests made more than 30 days after your order was delivered.
• Orders bought anywhere other than getnutramind.com.
• Further orders placed after a household has already claimed the promise.

Damaged, faulty or incorrect orders

This is separate from the 30-day promise and is not limited to one claim. Email us at {{ email }} with your order number and a photo, and we will replace the order or refund it in full — whichever you would prefer.

Cancelling an order

Orders can be cancelled for a full refund at any time before they ship. Email us as soon as you can and we will stop it if it has not already gone out.

How to make a claim

Email {{ email }} with your order number and one line about what went wrong. There is no form to fill in and nothing to post back.

Nothing in this policy limits your statutory rights, including your rights under the Singapore Consumer Protection (Fair Trading) Act.

Last updated: 10 August 2026